Taking a look at the British Travel Awards | Newmarket Holidays

The British Travel Awards website is considered to be ultimate authority on travel industry customer satisfaction and company performance; it offers visitors insight into the UK’s best holiday businesses and attractions. It is unique, in that the winners in each category are voted for not by industry pundits and travel experts, but also by holiday consumers in general. So as to guarantee the integrity of the awards system, the voting process itself, as well as the results, is all audited independently by an accountancy practice called Deloitte.

Newmarket HolidaysIt is the consumers who have made the British Travel Awards an authoritative and influential reference for holiday makers. Take, for example, Newmarket Holidays. Many of its recent customers discovered this company after it was named the Best Tour Operator for Malta and the Italian Peninsula last year. It is through this awards system that consumers help other consumers to make wiser choices about their holidays. Newmarket Holidays has been nominated for five of the available award categories again this year, and its customers have been voting up a storm over the past few weeks.

The concentration of votes for the awards has traditionally come from the Home Counties. However, after a recent advertisement campaign in Trinity Mirror’s regional and national newspapers, there are now thousands more people, all around the country, voting for their favourite travel companies. This has created a more representative and balanced distribution of voters, and has helped to ensure that the results are reflective of the general public’s opinions on specific companies.

There are a total of seventy two categories included on the voting form, but voters are not expected to cast a vote on every single one of these categories. They should only vote in categories where they have personal experience with using the services of a particular company, or when they have heard good things about a business, via a colleague, family member or friend. After you complete the registration form, you simply go through a quick and easy, three-click voting process to select your top holiday attraction or company.

After this, you will automatically be included in an upcoming prize draw. You can look at the contenders, like Newmarket Holidays, and the categories prior to registration, so that you can decide beforehand which companies you want to vote for. If you can’t find your favourite provided in a particular category, this means that they have not been nominated for it, but you can still include them in that category by putting the name into the box labelled ‘alternative answer’.

Newmarket Holidays – Offereing a user-friendly experience

Newmarket Holidays aims to provide excellent value and enjoyable holidays for its customers. At the same time, Newmarket Holidays also seeks to deliver high levels of customer care. Part of this involves providing a user-friendly booking service. Newmarket Holidays has grown steadily since its formation in 1983. The company employs close to 200 people at its offices in Surrey. The company helps thousands of customers each year. Full details of the various products offered by Newmarket Holidays can be viewed on the company website, www.newmarketholidays.co.uk .

If a customer is exploring the possibility of a holiday to North America, for example, details can be found under the ‘USA & Canada’ section on the website. Details of approximately 25 different Newmarket Holidays tours are provided, including holidays to New England, New York, the Deep South, Las Vegas and the West Coast, as well as Canada. Clicking on an individual holiday takes the customer to a page providing comprehensive information about that particular holiday. For instance, on the page describing the New England and Niagara Falls trip, the full eight-day itinerary is described. The holiday includes visits to Boston, Vermont, Woodstock, Quechee Gorge and Niagara Falls.

Newmarket HolidaysFor this particular holiday to New England, the webpage helpfully explains that all flights, accommodation and transfers are included, as are all excursions, in addition to local taxes and service charges – apart from a $6 charge at the Canadian Border. Customers have the option of a helicopter ride over Niagara Falls. Customers are able to view further details of the hotel accommodation offered by Newmarket Holidays by clicking on a further link. Like all holidays offered by Newmarket Holidays, specified departure dates are available. For this particular holiday, it is possible to depart from London Gatwick and a number of regional airports in the month of October. The dates and prices are given on the Newmarket Holidays website.

Newmarket Holidays recognises that some customers may wish to view a printed brochure before they make a booking. The website includes a ‘Request a brochure’ link enabling customers to order one or several brochures. For general queries on the products offered, the Newmarket Holidays Customer Service Department is available Monday to Friday between 9am and 5:30pm. The Booking Hotline is available Monday to Friday between 9am and 6pm, and on Saturday between 9am and 4pm. Newmarket Holidays also provides the option of online booking.